The term ‘Luna Mae London’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 75 Elizabeth Street, Belgravia, London, SW1W 9PJ. The term ’you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Returns Policy We hope you will be delighted with every Luna Mae London order, however, if you wish to return or exchange any items, you have 14 days from the day of receipt to do so. Please notify us by e-mailing contact@lunamaelondon.com or by telephoning +44 207 730 6753 so that we can arrange the return for you. Ensure that you are careful trying on products as they must be returned in a new and unworn condition, with Luna Mae London tags attached and in its original packaging. Due to import tax on items returned to the United Kingdom from outside the European Union, we are unable to accept returns from non-EU countries and items delivered to those countries are exchange only.

Company registration number: 08192737

VAT number: GB 168004421

Address: Luna Mae London, 75 Elizabeth Street, Belgravia, SW1W 9PJ